Support
iDrac Fan Controller Support
Need help with setup, connectivity, fan control, or hardware sensors? Use this page to check the basics or open a support issue.
Requirements
- A compatible Dell PowerEdge server with iDRAC enabled.
- Your iPhone must reach the iDRAC IP address over the same Wi-Fi network or through VPN.
- Fan control uses IPMI/RMCP+ on UDP port 623.
- Hardware sensor details may use Redfish over HTTPS when supported by your iDRAC.
Troubleshooting
- Confirm the iDRAC IP address, username, and password are correct.
- Make sure local network or VPN routing allows traffic from the iPhone to the iDRAC.
- If fan control works but sensors are slow, check whether Redfish is enabled and responsive on the iDRAC.
- If the app cannot connect, verify UDP 623 is not blocked by your router, firewall, or VPN policy.